Collections Manager/Officer – Northern, New Hampshire

Job Description

Provide leadership, supervision and training to the Collection department staff. Candidate will initiate and oversee forbearance, workouts, modifications, foreclosures, repossessions, liquidations, bankruptcies, deficiency actions and legal actions for both portfolio and investor serviced consumer loan accounts. As well, maintain the Collection Department Subsidiary Ledger Accounts, Loan Charge Offs, Loan Recoveries, OREO properties, Gain/Loss on Sale of OREO

Primary responsibilities

  • Prepare monthly and quarterly reports for Board of Directors
  • Coordinate and ensure proper UCC compliance, debtor documentation
  • Manage all facets of the OREO from auction to sale of the asset
  • Oversee all submission to third party guarantee agencies
  • Develop the proper follow-up collection activity on debtor deficiency balances
  • Develop and recommend policies and procedures in the area of collection department operations. Make recommendations to Supervisor concerning possible methods to improve the department
  • Have overall responsibility for the collection aspects of the Bounce Protection Program


Bachelor’s degree in finance, accounting, or related field, with 3-5 years’ experience as a collections manager. Experience with accounting software (i.e. QuickBooks and General Ledger), as well as advanced knowledge of MS Excel. The ability to work accurately and independently with good verbal and written communication skills. Excellent analytical skills and an eye for detail. Outstanding leadership and managerial skills. Strong time and people management skills. Ability to work to strict deadlines