Job Description
Oversee a team of Post-Closing Specialists. Lead, manage and monitor a four-member post-closing team. Manager will resolve complicated and technical post-closing matters. Manager will also oversee a document management program and third-party custodian.
Primary responsibilities
Provide organizational leadership when performing processing, closing, valuation, servicing and/or monitoring of residential mortgage loans.
Perform routine and non-routine service and transactional support functions. Interact with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
Meet with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
Provide support to lower-level team resources.
Participate in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
Solve complex problems based on an understanding and knowledge of the intricacies of the system.
Contribute to the achievement of team goals.
Qualifications
Bachelor’s Degree in Finance or the equivalent combination of education and experience is required. MBA is preferred.5-10 years of total work experience preferred. Experience in real estate lending or commercial banking preferred.